How to book your party /Policy and Procedures
How it works
Pinkolicious require that everyone fill out a 1 page contract prior to booking their party after agreeing to to the rules and regulations of Pinkolicious Birthday Party Spa.
All parties are booked at Pinkolicious, in some instances arrangements can be made to make payments via the website. However payments made via the website must be approved prior too, as we have a NO REFUND POLICY IN PLACE. Pinkolicious is open Tuesday - Thursday from 4:30p-8:00p for small group walk in services and for those who would like to book their parties.
THERE WILL BE NO REFUNDS MADE UNDER ANY CIRCUMSTANCES
Upon booking your party you will receive your guest invitations along with out waiver forms, however if you choose to book your party online we would need you to contact us immediately so that a staff member can email you a copy of the contract and waiver forms to bring in with you on the day of your party. No one can participate in any of our services without completing a waiver form. If you happen to leave these forms at home you will have to fill them out during your party and if that is the case we would advise you to arrive at least 10 minutes early so that it doesn't interfere with your daughters party time.
Appointment Timing: It is important to be on time for your scheduled appointment. We ask that you arrive at least 5 minutes prior to your appointment. It is imperative that you and your guest arrive on time being late may result in losing time from your services.
Booking Policy - a deposit is required for all day spa packages.
A lice check will be done on each client entering the salon for services regardless of whether or not they are having hair services. If a client is found to have lice, their appointment will be rescheduled to a future date. No refunds will be given.
Cancellation Policy - a deposit is required to required on all day spa packages. If you are unable to keep your appointment, 24 hour notice is required. Appointments not canceled will forfeit the opportunity to reschedule.
There is a $50.00 rescheduling fee and the services must be rescheduled for the next available party date on our schedule
Refund Policy- Remaining balances will need to be made 3 days prior to your party. If your party has not been paid in full by the day 3rd day prior to your party we will assume that you have changed your mind and cancel the event, We will no longer accept any payments on the day of your party. Any money paid towards any services is non-refundable so we advise you to only pay your deposit upon booking your party.